2024 VW EV In-Dealership Training Tour
Volkswagen Canada
June - July 2024
Canada Wide
An in-person instructor led EV training course for Volkswagen dealer sales professionals. Volkswagen certified instructors travelled to dealers across Canada to deliver 2024 EV training. After completing the course, participants are able to: (1) Speak EV and know EV hardware, performance and charging basics. (2) Become trusted EV experts customers are looking for. (3) Gain EV product knowledge and selling skills in line with Volkswagen's brand tonality and key attributes. (4) Appreciate how exceptional customer care and service is decisive in new electric vehicle selections and owner satisfaction.
FEL provided turn-key project management, operations, and learning + promotion.